FAQ

Ctra. Platja d'en Bossa, S/N, 07817 Sant Josep de sa Talaia, Islas Baleares Google Maps

There is a public parking next to Hï Ibiza. Be safe: if you drink, don't drive. There is a Taxi rank next to Hï Ibiza if you don't think driving is the best choice.

We are usually open from 11:30 pm to 06:30 am. Please check our calendar for info on our events. Opening & closing times may be subject to change.

We take very seriously the safety and security of our clubbers. Our security checks are carried out by both female and male staff. Hï Ibiza reserves the right to refuse admission to any person who fails to follow our security staff's directions.

No flip-flops, tank tops, swimwear, sports jerseys, backpacks, uncovered torsos, sweatpants, sweatshirts, sports shoes or headgear and / or football / basketball team jerseys, as well as any ideological attire that might offend the attendants’ sensitivities, are allowed into the premises.

There are neither lockers nor cloakroom services available at Hï Ibiza.

Backpacks, luggage, or big bags are not allowed. For the safety and comfort of all clubbers, anything larger than a standard-sized handbag may be refused entry.

There is no re-admission once leaving the venue. Customers who leave the premises will be required to purchase an additional ticket to re-enter. There are outdoor areas at Hï Ibiza for those who want to take a break from the dancefloor

Hï Ibiza is accessible for attendants in a wheelchair. If you wish to book a VIP table, please let us know in advance at vip@hiibiza.com so we can guarantee comfortable access.

Attendants are required to provide an original ID card upon entry. Personal identification such as a government-issued ID card or passport. Photos, photocopies or a police report for robbery or lost are not accepted.

Customers must be aged 18 or older to enter Hï Ibiza. Anyone younger than 18 or anyone who is unable to prove their age via valid identification will be refused entry.

It is necessary to buy different tickets to access each venue

To make a VIP table request, please fill out the request form. Due to high demand, our VIP team could take up to 72 hours to answer your request. If your request is for events taking place today or tomorrow, we will contact you in the next few hours. There is also a valet parking service available on demand that you can add when making your VIP booking.

Need to contact our VIP team? Call +34 871 07 19 23. For speedy booking, use the enquiry form above.

The price of your reservation equals your available credit, exclusively for drinks. If, for any reason, you don't use it all, you will be offered the rest of the drinks in kind. If the drink consumption exceeds your credit, you must pay the difference. Under no circumstances will we allow the transfer of the remaining credit for another event. We do not include complementary services, such as food, shishas or gratuities.

The more, the merrier. There is no maximum number of people per table reservation. However, we do recommend that the table has at least 4 people. Please fill out the form to make requests for fewer guests or larger groups.

There is a food menu at your disposal

The arrangement of the tables may be subject to change. You will receive an email with the table layout and the price list once you make your request.

You can pay with the following cards: Mastercard, Visa, Union Pay, Maestro and American Express. Payments in cash are also allowed, limited to the amount pursuant to applicable law. There is also an ATM inside Hï Ibiza if you prefer to pay by cash.

Bookings are fully transferable and refunds are available 24h before the event, except for Opening, Closing or special parties that have to be notified 72h in advance. If for any reason an event is cancelled, we may offer to change your reservation to another date or make you a refund.

Elegant-casual. No flip-flops, tank tops, swimwear, backpacks, uncovered torsos, football / basketball team jerseys, as well as any ideological attire that might offend the attendants’ sensitivities are allowed into the premises.

Professional cameras are not allowed into the premises. Unauthorised recording is not allowed. GoPro attachments like selfie sticks, monopods and other professional photography equipment are not allowed at this event.

Arrival before 1:30 am is advisable; please let us know when you and your group are planning to arrive.

Anyone looking underage would be requested to show their ID to access the venue, so please make sure you bring your ID. Please note you must bring the original ID, photos, photocopies or a police report for robbery or lost are not accepted.

eTickets can be downloaded and displayed on your smartphone. There is no need to print your ticket.

For ticketing issues, kindly contact our official ticketing platform at help@clubtickets.com.

Yes. Tickets purchased in advance are less expensive than at the door. Therefore, for the best-priced tickets, please buy in advance online at hiibiza.com

Please contact your ticketing platform / point of sale

For some events, a limited number of VIP tickets will be released to access our VIP area.

Photo & video for personal use, with a smartphone, is allowed. However, any filming or photography for commercial use is not allowed. If you don’t wish to be recorded or photographed, please do not pose for photos, and inform our staff.

Professional camera equipment is not allowed into the premises, and you may risk having such equipment confiscated upon arrival at the venue.

Audio recording devices, monopods, tripods, and selfie sticks are not allowed into the premises either.

We have an in-house photo and video team on-site covering the event.

Upon purchase of your ticket for Hï Ibiza, you give your express consent to the possibility of being filmed or photographed by our team, and such content might be posted on our socials or other channels, for advertising purposes. For further info, please check our Privacy Policy.

For further information please contact us at: support@hiibiza.com

We accept contactless payments and card payments using Mastercard, Visa, Union Pay, Maestro and American Express. The latter might make payment difficult, please let us know in advance.

Cash payments are also accepted, limited to the amount pursuant to applicable law. There is also an ATM inside Hï Ibiza if you prefer to pay by cash.

It is strictly prohibited to bring any food or beverages into the premises of Hï Ibiza.

Any lost property at our security office, which is open from Monday to Sunday between 10:00 & 19:00, or send an email to support@hiibiza.com. The security office is located at Hï Ibiza. You can find it on the right-hand side of the venue: walk through the car park and enter via the side entrance. Management shall not be held responsible for any item lost at Hï Ibiza. Forgotten, lost, or abandoned items, whose origin is unknown, which are found at the venue, will be kept for a maximum period of fifteen days before being delivered to the Guardia Civil (Spanish Military Police), who will take over responsibility, recording everything on a register, with reference to the main characteristics and the day and location they were found. Unless the venue is closed or in extreme circumstances, a specific timetable for picking up by e-mail may be agreed upon between both parties.

CVs can be sent to rrhh@hiibiza.com or to jobs@thenightleague.com.

For more information on our Worker’s Pass, kindly visit www.workersibiza.com or contact mailto:support@hiibiza.com

Town hall registration certificate or a valid work contract Workers pass: holders are required to show valid identification with a photo, displaying the same name they signed up with

Residents must provide a photograph ID and official documents to prove their residence in Ibiza. Utility bills or rental agreements, for example.

Packs of 5 Drinks can be purchased in advance at the price of 85€

Soft drinks, beer, spirits (non-premium).

The pack can only be used for the day that appears on the voucher and drinks must be used that same day.

The voucher must be exchanged at the Shots Corner of Hï Ibiza, where you'll receive 5 drink tickets to use at the bars.

Please remember to print your drink tickets

Right of admission is reserved. All assistants must take a valid ID.

Dress code: No flip-flops, tank tops, swimwear, sports jerseys, backpacks, uncovered torsos, sweatpants, sweatshirts, sports shoes or headgear and / or football / basketball team jerseys, as well as any ideological attire that might offend the attendants’ sensitivities, are allowed into the premises of Hï Ibiza.

There is no cloakroom available at the venue. Backpacks, luggage or big bags are not permitted (except ladies’ handbags).

Hï Ibiza operates an over 18s policy. Anyone under the age of 18 will be refused entry.

Early arrival is advisable to secure admission.

Opening times are not fixed and may change on the day.

Hï Ibiza will not be held responsible for adverse weather conditions.

Drink in moderation. It is your responsibility.

Drug use is harmful to your health.

Unauthorised recording is not allowed. GoPro attachments like selfie sticks, monopods and other professional photography equipment are not allowed at this event.

It is strictly prohibited to bring beverages (both alcoholic and non-alcoholic) into the premises of Hï Ibiza.

Line-ups and set times may be subject to change.

No re-entry is allowed. Once you exit the venue, you will have to pay again to access.

Keep your ticket until the event has ended.

Ticket refunds for a cancelled event can be requested during the 48 hours following the cancelled event.

Assistants are responsible for their personal property at all times and should never leave their belongings unattended.

For all other events, only buy tickets from our official website: hiibiza.com Or via our official partners: clubtickets.com • ibiza-spotlight.com • ticketmaster.es • skiddle.com